Privacy Policy

1. Introduction

• —Revive Pilates values your privacy and is committed to protecting your personal information.
• —This policy applies to all website visitors, app users, and in-studio members.

2. Information We Collect

• —Personal Information: name, email, phone number, billing info, emergency contacts.
• —Health Information: injuries, medical notes (only if voluntarily disclosed for class safety).
• —Usage Data: booking history, membership details, app/website interactions.

3. How We Use Your Information

• —To manage bookings, memberships, payments, and accounts.
• —To communicate class reminders, updates, and promotions (opt-in only).
• —To ensure health and safety in classes.
• —To improve our website, app, and services.

4. Sharing of Information

• —We do not sell personal data.
• —Information may be shared with third-party service providers (e.g., Arketa, payment processors) and legal authorities, if required by law.

5. Data Security

• —We use secure systems and encryption to protect data.
• —Access to sensitive information is restricted to authorized staff.

6. Cookies & Tracking

• —The website may use cookies or similar tools to improve user experience.
• —Users can disable cookies in browser settings.

7. Your Rights

• —You can request access to your data, updates, or deletion at any time.
• —You can opt out of marketing emails and notifications.

8. Retention of Information

• —Data is kept only as long as needed for legal, financial, or operational purposes.

9. Children's Privacy

• —Members under 18 require a parent/guardian waiver.
• —We do not knowingly collect information from minors without consent.

10. Changes to This Policy

• —This policy may be updated periodically.
• —Changes will be posted on the website with a revised “last updated” date.

11. Contact Us

For questions or requests regarding privacy, please contact:

📧 info@revivepilates.ca